Due to COVID-19, our showroom is closed and we are not accepting any in-house repairs. Curbside pickup, however, is still available.
All of our customer experience, warehouse, and technical staff are still working normal hours to help with anything you may need. Please do not hesitate to call, chat, or email us.
801 SE Hawthorne Blvd
Portland, OR 97214
Service & Repair
Hours Phone and email support only
- Schedule a Call to Talk Espresso
- Help Center - Troubleshooting and Product Manuals
- Email Us
- Main 888-557-5320
- Repair 888-375-4103
Note: Due to a high volume of service requests with home espresso on the rise, wait times are longer than normal for the repair department. We appreciate your patience. Please also make sure to check out our Help Center. We have a wealth of information, videos, and tech tips, and you may just find the answer you need. If not, we're here for you.